Our commitment to fair and transparent refund practices
Last Updated: April 28, 2025
At Hotel Shashi Grand, we strive to provide high-quality services and ensure customer satisfaction. However, due to the nature of our offerings, we adhere to a strict no-refund policy as outlined below. Please take a moment to review our refund terms and conditions.
Once a service is purchased or a transaction is completed on our platform, it is considered final and non-refundable. This policy applies to all services and digital products offered through our website.
All sales are considered final. Please review your reservations carefully before confirming.
In case of any payment failure from our side or any technical glitch, we will refund the amount after thorough inspection and verification.
If Hotel Shashi Grand is unable to provide the reserved accommodation due to unforeseen circumstances, a refund may be considered on a case-by-case basis.
If a refund is approved, the amount will be credited back to the original payment account used for the transaction.
Processing time typically takes 7-14 business days, depending on your financial institution and payment method used.
You will receive an email confirmation once the refund has been processed from our side.
Our team is ready to assist with any questions you may have
Email Us
reservation@hotelshashigrand.com
Call Us
+91 94504 77887
Hotel Shashi Grand reserves the right to modify or update this refund policy at any time without prior notice. Changes will be effective immediately upon posting to our website.